Join a team that is passionate about supporting those with life challenges.

HIGH CHALLENGING BEHAVIOURS & HIGH PHYSICAL SUPPORT REQUIRED!  

Position: Full Time - Residential Care Officer 

Location: All over Australia

Who we are and what we do

Horizon SolSolutions Australia Pty Ltd trading as Cocoon SDA Care is a registered provider of NDIS accredited Specialist Disability Accommodation (SDA) across Australia. Together, our mission is to create an exceptional experience by understanding each Participant’s aspirations and goals and connecting them to communities through our NDIS Platinum standard accommodation.  

At Cocoon SDA Care, we strive to support our NDIS Participants to achieve their goals. Trust and respect in our interaction with each other is our ways of working. Our highly skilled and passionate team is dedicated to supporting our Participants to live life to the full.

Why Work for Us?

When you join Cocoon SDA Care you will experience a vibrant, values-driven organisation where the people we support are at the centre of everything we do. In return for your skills and experience, you will receive a competitive remuneration package with a supportive management structure.

Key Responsibilities

• Provide support to participants with high Physical and Challenging Behaviours
• Provide personal care to persons with disability
• Maintain all written correspondence and reports up to date within required standards
• Execute as instructed designated tasks and activities aimed at meeting the clients’ personal needs/community support/empowerment, team objectives and/or program goals.
• Fulfil designated duties/tasks as instructed by the employer when requested/required. This includes working across all client groups when and if required.
• Participate in regular team meetings.
• Carry out duties/activities in a cooperative, respectful, and flexible manner.
• Adhere to the service/facility communication, reporting and participant/program progress practices and procedures.
• Respond to crisis in accordance with specified guidelines (Policies and Procedures, Code of Conduct, Incident Reporting) and seek assistance to situations outside of specified guidelines.
• Participate in developing and monitoring individual program plans and be accountable for their outcomes.
• Establish good working relationships and work closely and collaboratively with team members to carry out the duties and responsibilities of the role. Providing support to colleagues when required.
• Participate in on-the-job training/site induction when required and/or requested by your manager.
• Participate in training and development opportunities to enhance skills and performance.
• Establish good working relationships and networks with other community organisations to keep abreast of community activities and initiatives.
• Work under general guidance from the participant and their family seeking support, within clearly defined guidelines.

Qualification:

• Relevant Diploma or higher qualification in health and wellbeing; and
• At least two (2) years, full-time work experience.

Skills and qualities:

• Proactive and passionate about supporting people with disability
• Flexible 
• Team player
• Effective communicator
• Ability to work with minimal supervision

You must  have the NDIS Worker Orientation certificate completed and please log in to https://training.ndiscommission.gov.au/ if you haven't obtained the certificate already.

Application Process

Please ensure you attach resume cover letter detailing why you would be a great addition to the Cocoon SDA Care Team.

Only shortlisted applicants will be contacted.