About US

Crescent Respite is a NDIS provider dedicated to revolutionizing psychotherapy practices. Our commitment lies in delivering personalized care and pioneering solutions for individuals with diverse needs. Grounded in modern, innovative approaches, we envision a future where individuals with disabilities not only receive exceptional support but also thrive within an inclusive society.

Our mission is to set the standard as the foremost provider of person-centered psychotherapy services, making a profound and lasting impact on the lives of individuals and their families.

About the role

We are currently in search of a Disability General Manager to oversee our SDA/SIL accommodations throughout Melbourne.

This pivotal role entails comprehensive management of staff rostering and adjustments, overseeing staff management and data/record management, as well as the full operation of accommodations. Collaborating closely with our dedicated Team Leader and other service sector stakeholders, the Disability General Manager ensures the seamless functioning of our facilities while prioritizing the health and well-being of both staff and participants.

Key responsibilities

• Service Delivery Oversight: Lead the delivery of services, ensuring they adhere to safety standards, respect individual autonomy, and align with personalized assessments and plans.
• Client Intake and Assessment: Manage the intake and assessment process for new clients, including drafting service agreements, schedules of support, and accurately interpreting NDIS line items.
• Budgeting and Financial Planning: Develop and oversee the budget for SIL/Respite facilities, focusing on financial sustainability and identifying potential funding opportunities.
• Community Living Solutions: Spearhead the development of suitable and sustainable long-term community-based living options for clients.
• Leadership: Provide direction, support, and performance management for staff members, ensuring efficient coordination and effective guidance.
• Data and Records Compliance: Ensure adherence to legislative and administrative requirements in the creation, handling, and reporting of client, staff, and service delivery information.
• Occupational Health and Safety: Implement and monitor WHS policies, procedures, and practices to maintain a safe work environment in compliance with relevant legislation and organizational standards.
• Stakeholder Relationship Management: Foster and maintain strong relationships with clients, their families, community organizations, and practitioners to support effective service delivery and collaboration.

Selection Criteria:

• At least five years of experience in a management role in disability respite care or similar.
• Previous management experience working with a NDIS provider is essential.
• A diploma in a related field of community services, disability, social or equivalent.
• Experience in managing a team and coordination with team leaders and external stakeholders. 
• Understand the compliances requirements within the NDIS framework.
• Experience in conflict management and resolution. 
• Proficient written and verbal communication skills 
• Willingness to travel to the SIL houses and Respite Facility - Western Suburbs/Southeastern

Mandatory Compliance Requirements:

• NDIS Worker Screening Check
• Valid Victorian Working with Children Check
• Current First aid and CPR certificate
• Current Victorian Driver’s License
• Satisfactory National Police Certificate obtained within the last 6 months.

Apply now!

We offer a supportive and inclusive work environment, comprehensive training, and many opportunities for personal growth and advancement.

If this is the right role for you, please submit your resume and cover letter addressing the selection criteria TODAY!! 

Note: Only shortlisted candidates will be contacted 

Crescent Respite values lived experience of mental health recovery and diversity in our workplace. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability and people from diverse cultural and linguistic background.